Terms of Service

Welcome to Tiinyworlds! These Terms of Service govern your use of our website and any purchases made through our online store. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

Throughout the site, the terms “we”, “us” and “our” refer to tiinyworlds. By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

1. General Terms

1.1. Tiinyworlds is an online e-commerce store based in Australia. Our site provides a platform for customers to browse and purchase our products. We reserve the right to refuse service to anyone for any reason at any time.

1.2. By using our website, you confirm that you are at least 18 years old or have obtained parental consent to use our services.

1.3. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or Products, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

1.4. You agree to not transmit any worms or viruses or any code of a destructive nature.

1.5. We reserve the right to update, modify, or remove any part of these Terms of Service at our discretion. It is your responsibility to review the terms periodically for changes.

2. Product and Service Terms

2.1. We strive to provide accurate and detailed information about our products, including descriptions, images, and pricing. However, we cannot guarantee that all information is error-free, complete, or up-to-date.

2.2. Colors and appearance of products may vary from what is displayed on your screen due to individual monitor settings, photography techniques, and the handmade nature of the products.

2.3. Prices for our products are subject to change without notice.

2.4. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Ordering and Payment

3.1. By placing an order through our website, you are making an offer to purchase the selected products.

3.2. All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.

3.3. We accept payment via secure online payment methods, including credit/debit cards, PayPal, and Afterpay. Payment must be made in full at the time of purchase.

3.4. We reserve the right to refuse any order you place with us for any reason at our sole discretion.

3.5. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

3.6. You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

4. Shipping and Delivery

4.1. We offer shipping within Australia and selected international locations. Shipping fees and delivery times may vary depending on the destination.

4.2. We aim to process and dispatch orders within 10 business days after payment confirmation, excluding weekends and public holidays. However, delays may occur during peak seasons or due to unforeseen circumstances. When we are unable to dispatch your order within 10 business days, we will contact you via the email address or phone number provided to inform you of the delay.

4.3. Once your order is shipped, we will provide you with tracking information whenever possible. We are not responsible for any delays or issues caused by third-party shipping providers.

5. Returns and Refunds

5.1. Please refer to our Refund Policy page for more information. We take pride in the quality and craftsmanship of our products. If you receive a faulty or damaged item, please contact us within 7 days of receiving your order to arrange a return or exchange.

5.2. We do not offer returns or exchanges for change of mind or incorrect product selection. Please choose carefully and refer to our sizing guides and product descriptions before making a purchase.

5.3. Refunds, if applicable, will be processed using the original payment method within a reasonable timeframe upon receiving the returned item.

6. User Comments, Feedback, and Other Submissions

6.1. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by social media, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments or suggestions that you forward to us.

1.2. We are under no obligation (a) to maintain any comments in confidence; (b) to pay compensation for any comments or sugestions; or (c) to respond to any comments.

1.3. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

1.4. You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right.

1.5. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

1.6. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments.

1.7. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

7. Intellectual Property

7.1. All intellectual property rights, including trademarks, copyrights, designs, and photography displayed on our website are the property of Tiinyworlds and protected by Australian and international laws. You may not use or reproduce any of our intellectual property without our prior written consent.

8. Privacy Policy

8.1. We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.

9. Limitation of Liability

9.1. To the fullest extent permitted by law, Tiinyworlds and its affiliates, employees, contractors, and suppliers will not be liable for any injury, loss, claim, or any indirect, direct, incidental, consequential, or punitive damages of any kind arising out of your use of our service, website or our products.

9.2. We do not warrant that our website or services will be error-free, uninterrupted, or free from viruses or other harmful components.

9.3. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

9.4. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

9.5. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

10. Prohibited Uses

10.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

11. Governing Law

11.1. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

12. Contact Us

12.1. If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at info@tiinyworlds.com.au or through our website's contact form.